Order Questions

If you have a justlive.com account, you can log in to view your order status and tracking on the My Dashboard page under recent orders. If you checked out as a guest, please feel free to email [email protected] and our team would be happy to provide you with an update.
Once you have placed your order, the fulfillment process begins. By contacting [email protected], our team will do their very best to cancel your order prior to shipping. Please note, orders shipped prior to the receipt of a request to cancel may be subject to shipping charges.
For detailed information regarding product availability, please contact [email protected]
Just Live allows up to 21 days from the date of purchase to request a return authorization or exchange. Please contact [email protected] and provide them with your full name, order date and order number with your request and they will assist you. Shipping charges will be at the customer’s expense.

Refunds/Returns

Just Live allows up to 21 days from the date of purchase to request a return authorization or exchange. Please contact [email protected] and provide them with your full name, order date and order number with your request and they will assist you. Shipping charges will be at the customer’s expense.
Just Live allows up to 21 days from the date of purchase to request a return authorization or exchange on merchandise that is unworn and in original factory condition. Exchange/Returns are not offered on final sale merchandise which is disclosed at the time of purchase. Please contact [email protected] and provide them with your full name, order date and order number with your request and they will assist you in determining return eligibility. Please be advised, items returned without an authorization may be rejected and returned to customer.
All returns/ exchanges are received and inspected by Just Live’s quality team. Once your item is deemed to be in original factory condition you will receive an email confirmation. This process may take up to 3-5 business days.

Sizing & Shipping

Please refer to Just Live sizing charts or contact a live agent for additional assistance. Monday -Friday, 9:00am to 5:30pm [email protected] 305-948-4948.
Yes, we do ship internationally. The recipient is responsible for all applicable duties & taxes.
Once you have placed your order, our fulfillment process begins. By contacting [email protected], our team will do their very best to modify your order prior to shipping. Please note, orders shipped prior to the receipt of a request to modify may be subject to additional shipping charges.
Once you have placed your order, the fulfillment process begins. By contacting [email protected], our team will do their very best to modify your order prior to shipping. Please note orders shipped prior to the receipt of a request to modify may be subject to additional shipping charges.

Other Questions

Just Live is a premiere, multi-channel, trendsetting, performance-driven Activewear and Athleisure manufacturer. We understand that there is a massive shift in the way that Americans are dressing. Athleisure will be everywhere for many years to come in all settings. Our team has adapted and is equipped with the latest technology, techniques, and innovations in activewear production.
Our proprietary YOLON fabric truly makes us live up to our motto of “activewear without an ounce of quit.” It features an eight-way non-transparent stretch, moisture wicking, superior compression, odor resistance, UPF protection, and fade resistant athletic wear that allows all women to feel in charge and have the freedom to choose to JUST LIVE.
Our company goes beyond caring about progress without consequence. We believe in sustainability by looking for new and innovative ways to reduce our carbon footprint. We do several things to this end including recycling, emailing instead of mailing, donating to those in need, conserving energy with timed lighting and low energy light bulbs, purchasing products with lower environmental impacts when possible, and avoiding unnecessary travel by offering other means of meeting electronically.
Our sizes are made for a wide range of women. Our sports bras, for instance, come in three sizes: small, medium, and large. The small sized bra is suitable for women from 32C up to 34B. The medium suits women who range from 34C to 36B and the large suits those from 36C to 38C. For tops, you can expect to run true to size, as our small is equivalent to a size 0 to a size 2 and our extra-large is equivalent to a size 14 to a size 16. Our bottoms follow this same pattern and can be found in legging, cropskin, and short.